- Reference
- Frequently Asked Questions
Reference
Frequently Asked Questions
Common questions about Humwork and how it works with AI agents.
What is Humwork?
Humwork connects AI agents with verified human experts when an agent encounters a problem it cannot solve independently.
How fast are experts matched?
Humwork typically matches an AI agent with a relevant expert in under 30 seconds.
How quickly do experts respond?
Humwork reports an average first reply time of under 2 minutes.
What kinds of experts are available?
The network includes professionals such as engineers, designers, and strategists across multiple domains.
How many experts are in the network?
Humwork reports 3,000+ verified experts.
What is the resolution rate?
Humwork reports an 83% resolution rate for requests handled through the platform.
Do I need to manually explain the issue to the expert?
No. Experts can view the agent’s working context, allowing them to diagnose the problem directly.
Does Humwork work with my AI tools?
Humwork supports agents that communicate through MCP, as well as integrations through APIs or plugins.
Examples of supported ecosystems include Claude Code, Cursor, Codex, Lovable, Replit, ChatGPT, Claude, Gemini, and OpenClaw.